How to Embed a Google Form (and Never Miss Contact Us Leads)

Why your Contact Us form matters (a lot)

Your Contact Us form is one of the highest-intent touchpoints on your site. People who fill it out are actively asking to talk. That’s why reliability matters: if your custom form has a tiny bug, a network error, a spam-filter issue, or a backend deployment hiccup, you don’t get an error message—you just silently miss leads.

For many teams, the easiest way to reduce failure risk is to use a proven hosted form platform that already handles delivery, notifications, and storage. Two great options are Google Forms and (as an alternative) Tally.

Step 1: Create a Google Form for Contact Us

Create a form with the essentials (keep it short to maximize submissions):

Name
Email (required)
Company (optional)
Message (required)

In the form settings, consider enabling “Collect email addresses” so you always have a reliable reply-to, and so response receipts can work (more on that below).

Step 2: Embed the Google Form on your website

In Google Forms, open your form and click Send → choose the <> Embed HTML option. Google will generate an iframe you can paste into your Contact Us page.

A typical embed looks like this (replace the URL with your own form’s embed URL):

<iframe
  src="https://docs.google.com/forms/d/e/FORM_ID/viewform?embedded=true"
  width="640"
  height="800"
  frameborder="0"
  marginheight="0"
  marginwidth="0">
  Loading…
</iframe>

If you want it to be responsive, place the iframe inside a container and set the iframe width to 100% in your page styles. (Height is usually a fixed value; test on mobile and adjust.)

Step 3: Get an email notification for every entry

The goal is simple: whenever someone submits the form, someone on your team should know immediately.

Owner notifications: In the form, go to Responses and enable “Get email notifications for new responses”.
Respondent confirmation (optional): If you collect email addresses, you can enable response receipts so the user gets a copy. This can reduce “did you receive my message?” follow-ups.

If you need notifications to go to a shared inbox (like sales@) or multiple teammates, you can also handle this via the linked Google Sheet (next section) using filters, forwarding rules, or workflow automation.

Step 4: Save responses to Google Sheets automatically

Google Forms can automatically write every submission to a spreadsheet. Go to Responses → click the green Sheets icon → Create (or choose an existing sheet).

This is important because Sheets becomes a single source of truth for:

Lead tracking (status, owner, notes, follow-up date)
Auditability (every submission is logged)
Automation (send alerts, push to CRM, notify Slack, etc.)

Recommended Contact Us setup (to avoid lost leads)

If your Contact Us form is critical (and it usually is), avoid building it from scratch unless you can invest in reliability, monitoring, spam handling, and deliverability. Even a “small” failure—like a broken API, a blocked email, or a bad deploy—can translate directly into missed revenue.

A practical low-risk approach is:

Embed Google Forms (fast, stable, easy)
Turn on email notifications (instant awareness)
Link to Google Sheets (tracking + automation)

Alternative: Use Tally (tally.so)

If you want a more modern form experience while keeping the benefits of hosted reliability, Tally is a solid alternative. It also supports embedding and tends to have friendlier customization.

Enterprise note: Custom Contact Us forms at 9Pic AI

Some organizations need deeper integrations: CRM routing, SLA-based notifications, data residency requirements, or custom validation. At 9Pic AI, we support custom Contact Us forms for Enterprise plans—so you can keep the UX you want, while still meeting reliability and workflow requirements. If you’re evaluating this, talk to our team.

Conclusion

Embedding a Google Form is one of the simplest ways to make sure your Contact Us submissions are captured, alerted, and stored reliably. If you want an alternative, Tally is worth considering. And if you need a fully custom enterprise-ready pipeline, we can help.